Shipping policy

Shipping Policy

At nivi fashion jewellery, we aim to deliver your fashion jewellery safely, quickly, and hassle-free. Please read our shipping policy carefully to understand how your order is processed and delivered.

Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not shipped or delivered on Sundays or public holidays.

  • In case of high order volume, processing may take slightly longer. Customers will be informed in such situations.

Shipping Time

  • Domestic Shipping (India):
    Delivery typically takes 4–7 business days, depending on your location.

  • Delivery timelines may vary for remote or non-serviceable areas.

Shipping Charges

  • Shipping charges (if applicable) will be clearly mentioned at checkout.

  • Free shipping may be available on selected products or during promotional offers.

Order Tracking

  • Once your order is shipped, you will receive a tracking ID via SMS, WhatsApp, or email.

  • You can track your order using the provided tracking link until delivery.

Delivery Partners

  • We partner with reliable courier services to ensure safe and timely delivery of your jewellery.

  • Orders are delivered to the address provided at checkout. Please ensure your details are accurate.

Delayed or Lost Shipments

  • While we strive for timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, courier delays, or regional restrictions.

  • If your order has not arrived within the estimated delivery time, please contact us at [9900926198].

Damaged or Missing Items

  • If you receive a damaged package or missing item, please contact us within 24 hours of delivery along with unboxing photos/videos.

  • We will investigate the issue and arrange a replacement or resolution as per our policy.

Address Changes

  • Address changes are allowed only before the order is shipped.

  • Once dispatched, we cannot modify the delivery address.

International Shipping

  • Currently, we [do / do not] offer international shipping.
    (Update this section if you plan to ship internationally.)

Contact Us

For any shipping-related queries, feel free to reach out to us:

📧 Email: [nivifashionjewellery@gmail.com]
📱 WhatsApp/Phone: [9900926198]